We hope that you enjoy your purchased products with Iris and Olive. If for whatever reason you are unhappy please email us within 7 days of the receipt of purchase. Unfortunately we will only issue a refund if the goods are faulty, however we can offer you a exchange or credit note, in the event that you have changed your mind.
We do not cover the costs of returns (unless the item is faulty or damaged) so please ensure you send your returns with a tracked delivery service as we can not be liable for lost goods.
As soon as we receive the return we will process your refund, exchange or credit note, this can take up to 7 working days.