Return Policy

We hope that you enjoy your purchased products from Iris and Olive. If, for whatever reason, you are unhappy please email us within 14 days of the receipt of purchase.  As per your statutory rights, anything bought online may be returned within 14 days of purchase. Anything outside of this period will not be refunded unless faulty or damaged.

Items must be returned with tags still on the item. Any items that have been used, worn or spoilt will not be refunded.

We do not cover the costs of returns or exchanges (unless the item is faulty or damaged) so please ensure you send your returns with a tracked delivery service as we can not be liable for lost goods. Please Send all returns to Iris and Olive, Unit 1, 1 Market Place, Warminster, BA12 9AY.

As soon as we receive the return we will process your refund, exchange or credit note, this can take up to 7 working days.