Bibi Pile Beanie with Ears - Carmel - 5/6 years

We currently only deliver within the UK via Royal Mail. We also offer free delivery within the BA11 and BA12 postcode area and we offer a convenient Click and Collect service in our store in Warminster. Unless otherwise stated we aim to dispatch all orders within 3-5 working days, however if this will be any longer we will get in touch and let you know immediately.

If you require something to be posted sooner or by special means please get in touch and we will do our best to accommodate requests.

We hope that you enjoy your purchased products with Iris and Olive. If for whatever reason you are unhappy please email us within 7 days of the receipt of purchase, including the order number and whether you would like a refund or exchange, and we will be happy to accommodate you.

Returns will only be accepted undamaged, and in their original packaging. We do not cover the costs of returns (unless the item is faulty or damaged) so please ensure you send your returns with a tracked delivery service as we can not be liable for lost goods and you will not receive a refund.

As soon as we receive the return back we will issue the refund back to your original payment method, this can take up to 7 working days.

If you have any question about this product or need to brainstorm how to compliment it with another feel free to reach out to us in the way that suits you most. You can DM us on Facebook or Insta, you can email us at hello@irisandolive.co.uk or give us a call at 07704709719. We can not wait to help :)